General Website & Intellectual Property Policy

What The Hecc LLC

Last Updated: January 1, 2026

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Welcome to What The Hecc! By accessing or using our website or services, you agree to the terms outlined in this policy. If you do not agree, do not use our services.

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1. Intellectual Property Rights

All content on this website—including text, graphics, logos, images, designs, trademarks, patents, copyrights, software, audio, and videos—is the exclusive property of What The Hecc LLC or its licensors.

• Visitors and customers do not have rights to copy, distribute, or create derivative works without explicit written permission.

• Accessing the website does not transfer ownership or usage rights beyond what is expressly permitted.

 

2. User-Generated Content

If you submit content (images, text, audio, video, etc.), you confirm:

• You own or have rights/licenses to upload it

• You grant What The Hecc LLC a non-exclusive, worldwide, royalty-free license to display, reproduce, distribute, and publicly perform your content

• Uploaded content may be publicly visible

• You are responsible for ensuring lawful content and avoiding third-party infringement

 

3. Acceptable Use & Age Restrictions

• Users must meet the minimum legal age in their jurisdiction and have capacity to enter binding agreements

• Some site content may be age-restricted or mature; access is at your own risk

• What The Hecc LLC is not responsible if minors or legally incapacitated persons bypass restrictions

• Users must not violate laws, platform rules, impersonate others, or disrupt site operations

 

4. Community Guidelines & Cultural Respect

• Users should act respectfully, courteously, and constructively

• We may moderate or remove inappropriate content

• All content and communications must respect diverse cultures, beliefs, and customs

• Users may exit or disable accounts at any time

 

5. Mental Health & PTSD Disclaimer

• We support awareness and access to PTSD/mental health resources

• We do not provide medical or therapeutic advice

• Use is not a substitute for professional care

• Use does not create a medical or therapeutic relationship

 

6. Account Suspension & Termination

• Accounts may be suspended or terminated for misuse, policy violations, or fraudulent activity

• Users may cancel accounts or subscriptions anytime

 

7. Indemnification & Limitation of Liability

• Users agree to indemnify and hold What The Hecc LLC harmless from claims, damages, or expenses arising from their actions, misuse, or violation of policies

• We are not liable for indirect, incidental, or consequential damages, including lost profits, data, or goodwill

 

8. Governing Law & Updates

• Kansas law governs this policy

• Disputes are resolved in Kansas courts or via binding arbitration

• We may update policies at any time; continued use constitutes acceptance

 

 

Shopping, Shipping & Return Policy

 

What The Hecc LLC

Last Updated: January 1, 2026

 

This section governs all consumer purchases, social media shop orders, B2B/wholesale orders, and affiliate marketing transactions.

 

1. Orders & Purchase Agreement

• Completing a purchase constitutes a binding contract

• Product descriptions, prices, availability, and fulfillment methods may change without notice

• Additional charges (taxes, transaction fees) may apply

 

2. Social Media Shops

• We operate stores on Facebook, LinkedIn, and TikTok

• Purchases must follow both platform policies and our own

• We make reasonable efforts to comply and accommodate users within platform limitations

 

3. Business-to-Business (B2B) & Wholesale Orders

• Wholesale/B2B clients are approved separately

• Terms (pricing, minimum orders, shipping, returns) are defined in separate agreements or invoices

• Consumer return policies do not apply to B2B orders unless explicitly stated

 

4. Affiliate Marketing

• Affiliates must register through official channels and use links provided by What The Hecc LLC

• Customers must immediately order through the affiliate link

• Delayed or misdirected orders may not qualify for commission

• Payments cannot be guaranteed if affiliate rules are not followed

• We may suspend accounts or deny commissions for violations or fraudulent activity

 

5. Pricing, Taxes & Payment

• Prices may vary by platform or channel

• Users are responsible for all charges incurred

 

6. Shipping Policy

• Shipping options, costs, and estimated delivery times are provided at checkout

• Delivery times are estimates and not guaranteed, especially for third-party fulfillment

 

7. General Return Policy (Consumer Orders)

• Sales are final unless items are defective, damaged, or materially incorrect

• No returns for change of mind, incorrect sizing, or buyer’s remorse

 

8. Defective, Damaged, or Incorrect Items

• Report issues within 30 days of delivery with photos and descriptions

• Replacement or refund issued at our discretion

 

9. Diamond Painting Kits

• Custom/opened craft items: no returns once opened

• Refunds only for unopened kits with verified defects

 

10. Contact for Orders, Returns & Inquiries

(All inquiries—consumer, B2B/wholesale, or affiliate—go through this button)

 

11. Final Authority

• What The Hecc LLC reserves the right to approve or deny refunds, replacements, or claims under this policy, platform rules, or applicable agreements